Library Seeks Feedback Via Online Survey

Administrators want to hear from you.

Just days after Three Village residents voted to pass the 2013 library budget, administrators at Emma S. Clark Memorial Library have released an online survey they hope will identify both its strengths and areas for improvement.

The reference librarians designed 25 survey questions to take the community's pulse on topics including its collections, computer use, programs and exhibits, and other items made available for checkout.

Joan Kahnhauser, head adult reference librarian, said the goal of the survey is to "highlight some of the services that we already provide and let us know what additional services people might like to see."

Another purpose of the survey is to determine which museums patrons enjoy visiting so the library can consider circulating museum passes.

"With budgets constrained, we need to constantly evaluate our collections and services to make sure that we are responding to the priorities of the community," Kahnhauser said in an email to Patch. "Requesting input seemed a good start."

Kahnhauser said the library hopes to receive at least 300 survey responses, and said there has been no organized service survey in the last 15 years. The library currently has about 30,000 cardholders, with approximately 1,000 visiting per day.

Click here for a direct link to the library's survey. Survey responses will be accepted through Nov. 20.


More »
Got a question? Something on your mind? Talk to your community, directly.
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors.What's on your mind?What's on your mind?Make an announcement, speak your mind, or sell somethingPost something